Terms of Service

1. Introduction
Welcome to Gala Technology Limited ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our SaaS-based payment processing services ("Services"). By signing up for or using our Services, you agree to be bound by these Terms.
2. Services Overview
Our Services allow businesses to process payments securely through our platform. We may integrate with third-party payment providers, financial institutions, and APIs to facilitate transactions.
3. Account Registration & Security
1. To use our Services, you must create an account and provide accurate, complete information.
2. You are responsible for maintaining the security of your login credentials.
3. You must notify us immediately of any unauthorized account access.
4. We reserve the right to suspend or terminate accounts that provide false or misleading information.
4. Payment Processing & Fees
1. Transaction fees and other applicable charges will be outlined in your pricing agreement.
2. Fees may be updated with prior notice, and continued use of Services constitutes acceptance of new pricing.
3. Payout schedules, refund policies, and chargeback processes are determined by our platform and third-party financial partners
4. You are responsible for any taxes related to your transactions and compliance with applicable tax regulations.
5. Acceptable Use & Restrictions
1. You agree to use the Services in compliance with applicable laws and regulations.
2. You shall not engage in fraudulent, illegal, or prohibited activities, including but not limited to money laundering, phishing, or processing unauthorized transactions.
3. We reserve the right to suspend or terminate accounts engaging in prohibited activities.
4. Any attempt to reverse engineer, disrupt, or compromise our system’s security is strictly prohibited.
6. Data Privacy & Security
1. We collect and process personal and transaction data as outlined in our Privacy Policy.
2. We implement industry-standard security measures to protect data integrity.
3. You are responsible for safeguarding customer data and complying with relevant data protection laws.
4. We may share your data with third-party providers only as necessary to facilitate payment processing and comply with legal obligations.
7. Service Availability & Modifications
1. We strive to maintain uninterrupted access to our Services, but we do not guarantee uptime.
2. We reserve the right to modify, suspend, or discontinue Services with prior notice when possible.
3. We are not liable for damages resulting from service interruptions or modifications.
8. Limitation of Liability
1. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages related to the use of our Services.
2. Our total liability for any claim shall not exceed the total fees paid by you in the past three (3) months.
9. Termination & Suspension
1. You may terminate your account at any time by providing written notice.
2. We may suspend or terminate your access if you violate these Terms or engage in activities that harm our platform.
3. Upon termination, outstanding fees remain payable, and access to the Services will be revoked.
4. Any suspected fraudulent, abusive, or illegal activity may be reported to relevant authorities.
10. Dispute Resolution
1. Any disputes shall first be attempted to be resolved through good-faith negotiations.
2. If unresolved, disputes shall be subject to binding arbitration under the laws of [Your Jurisdiction].
3. You waive the right to participate in class action lawsuits against us.
11. Changes to Terms
1. We reserve the right to update these Terms at any time, with notice provided via email or our website.
2. Continued use of Services after changes constitutes acceptance of the revised Terms.
12. Contact Information
For any questions regarding these Terms, contact us at info@galatechnology.com.