Hotel Payment Solutions | OPERA Integration & Guest Payments | SOTpay
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Payment Solutions for Hotels & Hospitality


Secure guest payments, reduce fraud and integrate with OPERA Cloud.


Hotels and hospitality businesses manage deposits, room balances, extras, restaurant bills and event bookings. Traditional payment handling introduces fraud risk, manual reconciliation and compliance challenges that impact both operations and guest experience.


SOTpay provides PCI DSS compliant, multichannel payment solutions designed for hospitality. 


Secure deposits, collect guest payments and integrate directly with systems such as Oracle OPERA Cloud.

Hospitality payment infographic showing how SOTpay helps hotels take secure direct booking payments over the phone to reduce OTA commission loss and protect room revenue.



Why Hotels & Hospitality Choose SOTpay


Trusted by Leading Hotel Groups

Used by hotel groups and boutique properties to secure deposits, extras and reservations.


Oracle OPERA Cloud Integration

Payments flow directly into OPERA Cloud, reducing manual reconciliation.


PCI DSS Compliance Without Hardware

Guests enter details securely via hosted payment links. No DTMF or card handling required.


Multichannel Guest Payments

Collect deposits and extras via SMS, email, WhatsApp or secure links.


Fraud & Chargeback Protection

3-D Secure authentication shifts liability to issuing banks.


Hosted & Scalable Platform

Cloud-based deployment suitable for single properties or multi-site groups.


Flexible Guest Experience

Support split payments, deposits, incidentals and staged billing.



Real-World Applications


  • Room Deposit Collection - Secure bookings with upfront deposits.

  • Restaurant & Spa Payments - Take remote payments for extras and services.

  • Concierge & Upsell Payments - Send payment links for upgrades and add-ons.

  • Long-Stay & Serviced Apartments - Automate recurring accommodation payments.

  • Event & Conference Deposits - Secure bookings for corporate events.

  • Pre-Arrival Payments - Collect balances before guest arrival.

The Added Value of SOTpay Connect


Vintry & Mercer Case Study





Secure Payments for Hotels & Hospitality


SOTpay helps hotels collect deposits, reduce fraud and improve guest payment experience. From bookings to extras and long stays, SOTpay delivers secure and compliant hospitality payments.


How It Works


  • Guest requests to pay deposit or balance
  • Hotel sends secure payment link
  • Guest completes payment securely
  • Card data never enters hotel systems
  • Payment syncs with OPERA or accounting software
  • Dashboard shows payment status


Perfect Payment Solutions for Hotels


PayPrompt – email guest payments
Text PayLink – SMS deposit collection
AutoFlow – staged booking payments
AutoRenew – recurring accommodation payments
Link Pay Bank – Open Banking for large bookings
SOTsync Pro – OPERA and accounting integration


Business Benefits


  • Reduce cancellations and no-shows
  • Secure deposits instantly
  • Improve booking conversion rates
  • Reduce admin chasing payments
  • Enable staged payment options
  • Lower transaction fees
  • Allow payments without a website
  • Improve customer payment experience

Get the SOTpay brochure

Frequently Asked Questions

Does SOTpay integrate with Oracle OPERA Cloud?
Yes. Payments can sync directly into OPERA Cloud for automatic reconciliation.
Can hotels collect deposits securely?
Yes. Secure payment links allow deposit collection via SMS, email or web.
Can recurring accommodation payments be automated?
Yes. SOTpay supports recurring billing for long-stay guests.
Do guests need to download anything?
No. Guests pay via secure links on their device.
Does SOTpay reduce fraud?
Yes. 3-D Secure authentication protects against chargebacks.
Can we take payments for extras?
Yes. Restaurants, spa and concierge payments are supported.



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